Privacy Policy

Last updated: 4.11.2023.


Before you start using the website or any other website that may come into existence in the future (hereinafter referred to as the “websites”), owned and operated by Masiv, please carefully this Privacy Policy. It governs your use of our websites and materials downloaded from it, including electronic PDF documents, text, images, links and other content (hereinafter referred to as “material”).

By using our websites, you accept this Privacy Policy in full and without reservation. If you do not agree with this Privacy Policy, please do not use our websites. Masiv makes the websited available for your use in accordance with the terms set forth in this document Privacy Policy.

Masiv is committed to protecting your privacy. All information collected from individuals will be used only if necessary. We will investigate all unauthorized actions against computer systems and unauthorized use of personal data.

Personal data is defined as: “[…] any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data.” (source:

Although we take responsible measures to protect your personal information, the Internet is not a completely secure environment. We cannot guarantee the absolute security of any information transmitted or stored electronically. We disclaim any responsibility for any unauthorized access, disclosure or damage, theft or loss of any personal information. By using our sites and/or materials, you acknowledge that you understand the risks and agree to assume them.

Our sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transfer.

Personal information we collect or see

Masiv collects or has access to personal data that you provide via e-mail, by accepting cookies, hosting provider records, forms on websites, newsletters, social networks, instant messages and surveys.


The following personal data are visible to us when you contact us directly via our e-mail address based on,, or

  • Your first and last name or any textual content is recorded on your publicly visible e-mail account, by your e-mail provider,
  • The content of your e-mail or the e-mail address from which your inquiry was sent,
  • Any personal information or information that can be considered personal or confidential that you have entered in the body of the e-mail;


Cookies are text files stored on your computer that enable an analysis of how you use websites. If you choose to allow the use of cookies by clicking the “Accept” button (or its equivalent in other languages), they will be stored on your hard drive in accordance with our Cookie Policy below.

Google Analytics

We use Google Analytics to better understand how visitors to our sites interact with site features, to improve site functionality and provide a better experience for future visits. In a practical terms, the only thing we can see are graphs and numerical representations of those visits and related data through the dashboard of our Google Analytics account. There is no way for us to identify you or anyone else after visiting our sites.

Google Analytics stores corresponding cookies on the hard drives of our visitors. Google will then use this information on our behalf for the purposes of analyzing how you use our sites, compiling reports on the activities of our sites, providing further services in connection with these reports and reporting such use to us.

We have no interest in using personal information to perform any actions other than those listed above, nor are we permitted to do so without your prior consent. You can be sure that under no circumstances will we misuse or commit any wrongdoing using your personal information.

You can prevent the collection and transmission of data generated by Google Analytics cookies on our sites, as well as the processing of such data by Google, by downloading and installing the appropriate browser plug-in:

For more information about Google Analytics and its terms of use, please visit

Hosting provider logging

Our hosting provider is When you visit our websites, your IP address, date and time of visit are recorded and made visible to us. We undertake to treat such information as confidential and keep it in a secure place. We encourage you to read our hosting provider’s privacy policy to understand how they handle data stored on their servers:

Contact form

Your sending messages through the contact form from our sites is possible only if you confirm acceptance of this Privacy Policy. The following personal data is collected through the contact form, which is usually located at the bottom of our website pages:

  • Your name – any textual content entered in the “Name” field (and its counterpart in other languages) of the form,
  • Your e-mail address – whatever is provided in the “E-mail” field (and its counterpart in other languages),
  • Your message – any personal data or data that can be considered personal that you have entered through the “Message” field (and its counterpart in other languages);


You can subscribe to the Masiv, activity or event newsletter (all defined in our Code of Conduct). To do this, you fill in the first and last name field, then your e-mail address and your consent to receive the newsletter (also known as “double opt-in” or “GDPR consent”). All personal data from newsletter subscriptions is collected through the third party service “Mailchimp”, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA.

Mailchimp stores and processes personal data. Please take a moment to understand how this Mailchimp processes your personal information:

Personal data originating from our newsletter subscribers will only be used to provide them with communications relevant to their interest in Masiv, analyze their interaction with our e-mails and analyze audience demographics. Subscribers to the newsletter can unsubscribe at any time by following the unsubscribe link at the bottom of the e-mail.

Your data will not be handed over to third parties without your prior consent, unless it is required by law to the competent authorities.

Social networks

Masiv is present in social media. Users can get in touch with us through social media channels, either through publicly visible communications or privately sent messages. Our access to personal data is either impossible or strictly limited by social media operators. All personal data that the user intentionally provided when contacting us via social media will be used exclusively for the purpose of providing adequate answers to the user’s inquiries.

Below you can find links to the terms of use and privacy policies of the social media where Masiv is present:

Instagram and Facebook



Instant messages

Users can contact us using online instant messaging platforms such as Discord. Our official Discord server can be found at Similar to social media, a user can get in touch with us on instant messaging platforms either through public posts, closed group messages or private messages. All personal data that the user intentionally provided while contacting us through instant messaging platforms will be used exclusively for the purpose of providing adequate answers to the user’s inquiries.

You can find Discord’s terms of use and privacy policy at:

Surveys and forms

From time to time, we may ask a group of individuals (of which you may already be a part) to submit responses to surveys that we create through third-party online services such as Google Forms or Survey Monkey. The personal data you enter in such forms will be visible to us, including but not limited to your first and last name, occupation, place of origin, approximate age, e-mail address. We hereby assert that such personal data will be used solely for the purpose of achieving the goals stated in the body of the survey or form at the time of submitting your response. The purpose of these surveys is generally, but not limited to, obtaining feedback on Masiv activities or events (all defined in our Code of Conduct).

Cookie Policy

This section describes the different categories of cookies that are used on our sites.

What is a cookie?

Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to our websites. We use cookies to enable the functionality and services provided by our websites. You can choose whether to accept cookies by changing your browser settings or by selecting the opt-out option listed below. However, if you disable cookies on our websites, they may not work as intended.

Cookies that we use

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It is possible to set your browser to reject or accept cookies. Information about how to enable or disable cookies can be found on the website of the browser manufacturer you are using. Some features and content on our sites may become unavailable and/or stop working if you disable cookies.

If you would like to be informed about other possible mechanisms for disabling cookies, you can do so here:

How will we use your information?

We use your personal data to:

  • Provide adequate answers to your questions, suggestions, greetings or any communication you have initiated, and for the sole purpose of answering a specific inquiry.
  • Understand the needs of our websites visitors and make appropriate adjustments to improve the browsing experience of our sites;

We are committed to respecting and protecting your personal information and personal integrity in accordance with applicable laws, industry rules and other relevant standards. We will not share or disclose any of your personal information without your consent.

Third parties, with whom Masiv may have a contract, are authorized to use the forwarded information exclusively for the purposes for which they were hired. As part of our contract with them, they are required to follow the privacy policies we have communicated and take reasonable precautions to ensure the security of your personal information.

Masiv may be forced to forward personal data to valid judicial authorities, upon subpoena, to judicial investigators or otherwise as prescribed by law. We also reserve the right to report activities that we believe are illegal to investigative authorities.

Masiv may share certain personal information if we believe that such action is reasonably necessary to protect the rights, property and safety of others and ourselves.

A special note regarding children

According to our Terms of Use, you must be at least 13 years of age to access and/or use our websites. We will not knowingly collect personal data from persons under the age of 13.

We recommend that minors between the ages of 13-18 obtain the consent of a parent or legal guardian before accessing and/or using our websites and disclosing any personal information.

Data storage and termination

Masiv does not store any personal data on its own storage devices. We use online services for such needs. If we chose to store personal data in our own storage, we would take appropriate steps and follow industry standards to secure all personal data held by our systems. All data transactions are processed in accordance with high-level security protocols, ensuring that no one can access or use personal data in an unauthorized manner.

For the data storage and retention policies of the third-party services we use, see the “Privacy Policies of Other Sites and Services” below.

Please note that you can request that we completely delete all of your personal data that we have stored. Just contact us at:

Your data protection rights

We would like to make sure that you are fully aware of all your data protection rights. Each user has the right to the following:

  • Right of access – You have the right to request copies of your personal data.
  • Right to rectification – You have the right to request that we correct or complete any information that you believe is incorrect or incomplete.
  • Right to erasure – You have the right to request that we erase your personal data.
  • Right to restriction of processing – You have the right to request that we restrict the processing of your personal data.
  • Right to object to processing – You have the right to object to our processing of your personal data.
  • Right to data portability – You have the right to request that we transfer the data we have collected to another organization or directly to you.

Please note that it would take us up to 30 (thirty) days to fulfill each request with a maximum of 3 (three) calendar months in case your request is very complex.

Privacy policies of other sites and services

Our sites may contain links to other websites. Our privacy policy only applies to our websites, so if you click on a link to another website, you should read their privacy policy too.

Changes to our privacy policy

We regularly review our privacy policy and post any updates to our sites. We also recommend that you regularly check whether there are any changes.

How to contact us?

If you have any questions about our privacy policy, the personal data we have about you or want to exercise your data protection rights, please feel free to contact us at

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